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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Onest Williams

Onest Williams

June 12, 2025

5  out of  5
rating by Onest Williams
"Qaulity,Courtesy,Caring,Timeless,Surely!"
We responded:
"Onest- Thank you for the kind words! We appreciate your feedback. "
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SeKeithia Lewis

June 11, 2025

5  out of  5
rating by SeKeithia Lewis
"The office staff is always helpful. Whenever I have a question or problem. They take care of it with a friendly professional manner."
We responded:
"SeKeithia- Thank you for the review and kind words! "
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Sammie Lewis

June 11, 2025

5  out of  5
rating by Sammie Lewis
"My question was answered and was on point"
We responded:
"Sammie- Thank you for the Five-Star review! So glad we could assist you. "
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Blake Segers

May 23, 2025

5  out of  5
rating by Blake Segers
"Gracie Griggs was fast and efficient when pricing and explaining my coverage options. 10/10 awesome experience!!!"
We responded:
"Blake- Thank you for the review and kind words!"
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Justin Acree

May 16, 2025

5  out of  5
rating by Justin Acree
"Very good about answering my insurance questions in a very timely manner. Always friendly when I talk to the young lady when I call."
We responded:
"Justin- Thank you for the review! So glad we could assist you."
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Robert Johnson 2

May 16, 2025

5  out of  5
rating by Robert Johnson 2
"Miranda was very knowledgeable and helpful in our dealing with State Farm! Thank you Miranda!"
We responded:
"Robert- Thank you for your kind words about Miranda! We appreciate you! "
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Traci Antee

May 15, 2025

5  out of  5
rating by Traci Antee
"We have had nothing but good experiences with William and his team. Specifically Miss Gracie, she is a pleasure to speak to and is very informative, professional and relates to people like they are people. Wished there was more companies with employees like this."
We responded:
"Traci- Thank you so much for the review and kind words. We are so glad Gracie was able to assist you with your insurance needs!"
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William Segers

May 7, 2025

5  out of  5
rating by William Segers
"Gracie was very informative and helpful with my life insurance policy and helping set up my payment method very professional thank you"
We responded:
"William- Thanks so much for the review! Gracie is a wonderful asset to our team!"
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Nicole Daniels

May 7, 2025

5  out of  5
rating by Nicole Daniels
"Received a quote same day I called. Excellent Service."
We responded:
"Nicole- Glad our office could help you with all of your insurance needs! Thank you for the Five-Star review!"
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Reba Peavy

May 7, 2025

5  out of  5
rating by Reba Peavy
"Had my records moved and quoted the same day. Gracie was a huge help."
We responded:
"Reba- Thank you for the review! So glad Gracie could help!"
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ethel barrios

May 7, 2025

5  out of  5
rating by ethel barrios
"Gracie is amazing! Very helpful. Always has a great attitude and patient with all questions ❤️"
We responded:
"Ethel- We are so glad Gracie was able to assist you. Thank you for the review!"
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Taylor Morris

May 7, 2025

5  out of  5
rating by Taylor Morris
"William Bailey was so helpful with all of our insurance questions and helping us save money!"
We responded:
"Taylor- Thank you for the review! So glad we could assist you with all of your insurance needs!"
Profile photo of Trey Johnson

Trey Johnson

May 7, 2025

5  out of  5
rating by Trey Johnson
"The customer service is wonderful. I received a lot of help from Miranda in securing my current Life Insurance policy. Everything went so smoothly!"
We responded:
"Trey- Thank you for your review! We're glad we were able to provide excellent customer service and assist you with securing Life Insurance!"
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Diane Cromer

April 14, 2025

5  out of  5
rating by Diane Cromer
"Great customer service and always friendly."
We responded:
"Diane- Thank you for the 5 Stars! We're glad we are able to assist you with your insurance needs! Happy to help! "
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Calvin Daniels

April 14, 2025

5  out of  5
rating by Calvin Daniels
"Great place to do business with ask for Gracie she will do everything to help and make it happen wonderful Agent"
We responded:
"Calvin - Thank you for the review! We're so glad Mrs. Gracie was able to assist you with your insurance needs!"
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Jenny Frantz

April 4, 2025

5  out of  5
rating by Jenny Frantz
"Wonderful customer service, always friendly and professional."
We responded:
"Jenny- Thank you for your kind words! We appreciate your business! "
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Christy Wilson

March 27, 2025

5  out of  5
rating by Christy Wilson
"Everyone is so lovely! Gracie has been able to answer all my questions, Miranda has always been quick to handle my payments, and Tucker has always been on top of any issues that have come up, and William has always made me feel welcome. Excellent service!"
We responded:
"Christy- Thank you for your kind words about our staff! We're so glad to be able to assist you, and we appreciate your business!!"
Profile photo of Jay Hamm

Jay Hamm

January 29, 2025

5  out of  5
rating by Jay Hamm
"Gracie & Miranda are always very helpful & professional whenever I need assistance. Have been very pleased since becoming a SF family member. Thank you William Bailey, Gracie & Miranda"
We responded:
"Jay - Thank you for the five-star review and kind words!"
Profile photo of Peyton Braunstein

Peyton Braunstein

January 17, 2025

5  out of  5
rating by Peyton Braunstein
"Great customer service!!"
We responded:
"Peyton- Thank you for the five-star review!"
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Courtney O'Hara

January 17, 2025

5  out of  5
rating by Courtney O'Hara
"Very friendly atmosphere!"
We responded:
"Courtney- Thank you for the kind words!"
Profile photo of Lauren King

Lauren King

January 16, 2025

5  out of  5
rating by Lauren King
"Friendly staff and excellent customer service."
We responded:
"Lauren- Thank you for the review! Glad we could assist you!"
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darden campbell

January 16, 2025

5  out of  5
rating by darden campbell
"EXCELLENT service by the whole office. They never fail to take care of you in every way possible. If you’re looking for a team of people that care about you, not just your money, Mr. William is your guy."
We responded:
"Darden- Thank you for the kind review! We appreciate your feedback!"
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Kyemeshia Gibson

January 16, 2025

5  out of  5
rating by Kyemeshia Gibson
"For information on coverage and quotes contact William Baileys office for the best customer service in the Sumter County Ga area."
We responded:
"Kyemeshia- Thank you for your kind words. We appreciate your business!"
Profile photo of Randy Gibson

Randy Gibson

January 16, 2025

5  out of  5
rating by Randy Gibson
"Great customer service.!! Friendly and Cooperative folks ! Thank you !!"
We responded:
"Randy - Thank you for your review! We're glad we could help out!"
Profile photo of Brandon Ortiz

Brandon Ortiz

January 15, 2025

5  out of  5
rating by Brandon Ortiz
"Gracie was very professional and polite! Insurance can be very overwhelming to discuss but she made it very easy and has a really good sense of humor! I highly recommend Gracie! I saved over 40 dollars a month switching to State Farm! 👍🏼"
We responded:
"Brandon- Thank you for your review! We are so glad to hear Gracie was able to provide you better coverage AND save you money! We appreciate your business!!"